Question 1

Is there a minimum order for boxes, magazines, newspapers, eTC."

Accepted Answer

Yes, there are minimums depending on product/item.
 
Contact us for more details.

Question 2

Do you ship internationally?

Accepted Answer

Yes we do.  But not our custom invite boxes.
 
We have found that shipping boxes internationally is not cost effective for our clients.  If still interested in pricing let us know :-)

Question 3

How long is the magazine/newspaper creation process?

Accepted Answer

It all depends on timeline......when we receive your photos, wording, editing, and approvals.  We ask that you order and get the ball rolling at least 3+ months before you need items in hand.  Any work done with a due date of a 45days or less incur expedition charge.

Question 4

What is the cost for a customized magazine/newspaper?

Accepted Answer

It depends on a number of things.  Please go to our contact page and fill out questionnaire.  We will email you with a quote.  Or just checkout out the Investment section of our site for pricing.

Question 5

Do you only do weddings?

Accepted Answer

No.  We do personal use as well as events and any special celebration in your life.  If you have an idea in mind contact us.
 
#Graduations
#Reunions
#Anniversary
#Birthdays
#Birth Announcements
#Boudior
#Corporate
#Sorority/Fraternity

Question 6

Do you only do magazines/newspapers?

Accepted Answer

No.  We are willing to discuss any ideas you have for your personal use or special event and will accomodate as possible.

Question 7

How long till I receive product(s)?

Accepted Answer

Once product is approved by you it takes 4 weeks to arrive at your doorstep.  If quicker delivery is needed there will be an expedited shipping fee.
*Items usually get to clients sooner but we like to over estimate to help in your production timeline.  We can expedite delivery at additional shipping charge.  Remember this timeline includes printing, packaging, and shipment to you.
International shipments take 4-5 weeks depending on location.  
 
Please order in advance to allow for shipping time.

Question 8

What is your return/refund policy?

Accepted Answer

Please realize that most of our products are customized specifically for each client.  We work with you to make sure that you are 100% happy with your product prior to production.  We do not accept returns on customized products.  
 
Reports on damaged items please contact us immediately...info@emaginethatcreations.com
 
*Deposits are non-refundable

Question 9

What are expectations regarding photos for product.

Accepted Answer

1.  Images should be at least 300 dpi and resolution should be 1536 x 1024 pixels minimum.
 
2.  You must have print release from your photographer.  We cannot print photos unless you've been given print rights.  Ask your photographer about this.
 
3.  Make sure to discuss this with your photographer so that they are aware of your needs and plans for your photos.

FAQ

Frequently asked questions